Effective Date: 9th May 2025
This Refund and Cancellation Policy explains our policies regarding refunds, cancellations, and related procedures for our educational and consultancy services offered through our website (https://www.clinverseedge.com).
Please read this policy carefully before making any payments or registering for our courses or services. By proceeding, you agree to abide by these terms.
1. Payment Terms
- All payments for courses, training programs, consultancy services, or any other offerings must be made in full at the time of registration or service booking.
- Payments can be processed via the accepted online payment methods on our website.
2. Refund Policy
Eligibility for Refund:
- Refund requests will be considered only if received within 7 days of registration and before the commencement of the course or service.
- Refund requests after the course has started will generally not be entertained.
Procedure for Refund:
- To request a refund, you must submit a written request via email to clinverseedge@gmail.com or contact our Customer Care at 08422800400.
- Please include your registration details and the reason for the refund request.
Processing Time:
- Approved refunds will be processed within 14 days from the date of approval and will be credited to the original payment method.
Non-Refundable Cases:
Refunds will not be granted if:
- The course or service has already commenced or been completed.
- The request is made after the stipulated refund window.
- The payment was made through fraudulent means or unauthorized transactions.
3. Cancellation Policy
User-Initiated Cancellation:
- Users can cancel their registration or booking by submitting a written request via email or contact.
- Cancellations made before the course or service start date will be eligible for a refund as per the above policy.
Company-Initiated Cancellation or Rescheduling:
- We reserve the right to cancel or reschedule courses, workshops, or services due to unforeseen circumstances.
- In such cases, participants will be notified in advance and offered alternative dates or a full refund.
No Show Policy:
- If a participant fails to attend the course or service without prior notice, no refund or rescheduling will be provided.
4. Changes to the Policy
We reserve the right to modify or update this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on our Website. We recommend reviewing this policy periodically.
5. Contact for Refunds and Cancellations
For any questions, requests, or clarifications regarding refunds or cancellations, contact us at:
Email: clinverseedge@gmail.com
Customer Care No: 08422800400
Note: Please ensure you read and understand this policy before making any payment or registration. Your continued use of our services constitutes acceptance of these terms.